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  • Corterra Team Member: Will Parker

    Will Parker Manager, Solution Delivery Will facilitates delivery of solutions for Corterra working with clients, functional consultants, and the development teams to deliver value and solve business problems with technology. After graduating from the University of Illinois at Chicago with a degree in Information and Decision Sciences, Will started his career with Corterra Solutions in 2016 as a Developer. His initial projects involved optical character recognition for forms processing using the Monarch software, report writing, and Microsoft Dynamics CRM configuration and extension. Will's experience includes leading the development and configuration efforts for a client with international operations in over twenty-six different countries. Through diligence, determination, and excellent communication, Will earned his current position, Lead Developer, managing a team of developers and working directly with clients to gather requirements and solve business problems. He is endorsed by his colleagues for his skills in SQL Server, SSIS, and Microsoft Dynamics 365. Outside of technical skills, Will has an ability to think freely and find creative solutions to difficult problems to deliver value for Corterra’s clients. In addition to his existing skills, Will is actively learning new cloud technologies in Microsoft Azure, the Power Platform, and Dynamics 365 Business Central to continue to drive value for Corterra's clients and address their challenges. When not supporting clients and his team, Will enjoys playing bass guitar in a band and playing disc golf. Other Team Members Mike Kelch Co-Founder Lynda Kelch Co-Founder Ted Lindholm President Shawn McCormick Solution Delivery Lead Nicolette Fife Controller, Finance Lead Marc Huber Director of Infrastructure Joe Bonomo Principal Architect Jordan Higgins Principal Architect Jacob Brindle Solution Architect Doug Wolsfeld Infrastructure Manager Ryan Kenna Manager, Solution Delivery

  • Business Systems Analyst

    < Back Business Systems Analyst Apply Now Job Type Full Time POSITION SUMMARY As a Business Systems Analyst, you are expected to be a key player learning to bridge business requirements and enterprise software functionality. The BSA will work to understand client’s business requirements and interpret how to use industry best practices when implementing them with Microsoft D365 enterprise software. Understanding business requirements requires the ability to quickly learn and adapt to each customer’s business needs whether it’s manufacturing, distribution, public sector, services, etc. The ability to fit customer requirements to the functionality of Microsoft D365 requires knowledge of the standard software as well as the ability to think of creative solutions and processes to make the user experience friendly and ultimately more efficient. When native solutions do not suffice, the BSA will work with the project architect and technical leads to craft effective solutions. You will also work with developers to create the functional specifications that meet those requirements, serve as a subject matter expert to the developers building those functions, and work with the QA team to test the developed functionality. This role works closely with other BAs, Developers, Testers, and Production Support through each stage of the software development lifecycle and also demonstrates both existing and new functionality to the customer stakeholders. ESSENTIAL DUTIES AND RESPONSIBILITIES The Business Systems Analyst (BSA) is responsible for understanding the functional application, business operations and technical flow of any application. The BSA should have application knowledge but also be able to fully explain the operational workflow. The Business Systems Analyst should be able to understand how requirements impact both the technical and functional nature of an application. This is a functional role, one in which an analyst can drive business decisions based on application and technical expertise. The BSA will provide ongoing application support for clients’ systems including Dynamics GP, Dynamics 365, and Corterra’s custom solutions, and will also help them continuously modify/enhance their configuration as their needs change. Responsibilities include: • Leading, facilitating and documenting functional processes and dialog flows • Eliciting requirements from the client through interviews, document analysis, requirements workshops, business process descriptions, use cases, business analysis and task and workflow analysis • Working with Technical Lead and Developers describing features and user stories to be developed including acceptance criteria • Defining Use Cases to articulate new functional software needs • Creating required project artifacts, including Functional Design Documents (FDD’s) as well as supporting documentation, such as process flows and/or data mapping Identifying and analyzing project issues to recommend resolution • Creating test scripts and scenarios to ensure that applications work according to business requirements • Coordinating problem and issue reviews with follow up on assigned actions • Working closely with client to ensure all business needs are met, including project objectives, expected results and business impact EDUCATION Bachelor’s Degree in Finance, Accounting, Computer Science, Information Systems, Supply Chain Management, Business Administration or other related field MUST HAVE SKILLS • High attention to detail • Self-motivated to achieve and self-managed, organized • High intellectual curiosity • Team player with advanced communication and interpersonal skills • Strong written and verbal communication skills in English DESIRED SKILLS Information systems coursework with hands-on project experience CONTACT Interested candidates please email resume to careers@corterrasolutions.com Corterra Solutions is an Equal Opportunity Employer. ​ APPLICANTS MUST BE AUTHORIZED TO WORK IN THE U.S. WE ARE UNABLE TO OFFER SPONSORSHIP AT THIS TIME.

  • Corterra Team Member: Jacob Brindle

    Jacob Brindle Solution Architect Jacob functions as a Solution Architect for Corterra. He is leading a multi-site United States implementation of Dynamics 365 Finance and Operations. Jacob graduated from the University of Wisconsin-Madison with a degree in Biochemistry. Upon graduation, Jacob joined the Corterra team in the fall of 2015. Once joining the team, Jacob worked tirelessly to learn the business concepts, technical tools, and methodologies to function as a Business Systems Analyst. In this role, he gained first-hand experience supporting the implementation of a modern revenue management system for a publicly traded insurance brokerage. As time has passed, Jacob has honed his skills to grow into his current role as a Solution Architect. From gathering business requirements to whiteboarding solutions with the technical team, Jacob relentlessly drives to solve problems to meet the multifaceted needs of the project. His current role requires strong functional consultant skills, including process mapping and application configuration. Supplementary to the functional consultant skillset, Jacob interacts daily with the technical team to ensure our application enhancements meet the clients’ needs. If he cannot solve himself, he will make sure to find the person who can. He approaches each challenge with a positive mindset, which directly reflects onto the other team members, contributing to fostering a collaborative, passionate environment at Corterra. Other Team Members Mike Kelch Co-Founder Lynda Kelch Co-Founder Ted Lindholm President Shawn McCormick Solution Delivery Lead Nicolette Fife Controller, Finance Lead Marc Huber Director of Infrastructure Joe Bonomo Principal Architect Jordan Higgins Principal Architect Doug Wolsfeld Infrastructure Manager Ryan Kenna Manager, Solution Delivery Will Parker Manager, Solution Delivery

  • Corterra Team Member: Nicolette Fife

    Nicolette Fife Controller, Finance Lead Nicolette plays a critical role in providing day-to-day support, helping clients identify process improvement opportunities and coordinating the implementation of operational and program enhancements. Nicolette brings expertise in finance, accounting, statistics, and customer support in the manufacturing and logistics industries. Her background well positions her to support clients’ financial and CRM business systems, and the integration of their ERP with complex manufacturing systems. Her broad knowledge base combined with her ability to foster close client relationships enables Nicolette to gain a deeper understanding of each client’s business to guide the development and delivery of best-in-class solutions. Nicolette specializes in Microsoft Dynamics GP and CRM systems in addition to SQL and JavaScript programming. She works closely with both internal and client technical teams to expand her IT skillset and take on additional management responsibilities for a growing client portfolio. Prior to joining Corterra Solutions, Nicolette served as an accounting assistant for a retail logistics company, where she gained hands-on experience in accounting and finance procedures. Niclolette holds a Bachelor of Liberal Arts and Sciences in Statistics from the University of Illinois. She is also an active Member of American Statistics Association. Other Team Members Mike Kelch Co-Founder Lynda Kelch Co-Founder Ted Lindholm President Shawn McCormick Solution Delivery Lead Marc Huber Director of Infrastructure Joe Bonomo Principal Architect Jordan Higgins Principal Architect Jacob Brindle Solution Architect Doug Wolsfeld Infrastructure Manager Ryan Kenna Manager, Solution Delivery Will Parker Manager, Solution Delivery

  • Corterra Team Member: Lynda Kelch

    Lynda Kelch Co-Founder Lynda served as Corterra’s Chief Financial Officer since its inception more than 25 years ago. She led Corterra Solutions as a woman-owned business during the company’s early years of growth, and currently serves as a client service executive, supporting the financial aspects of the engagements. Lynda’s background in accounting, her financial information systems auditing expertise, plus her knowledge of Microsoft Dynamics 365, makes her an invaluable resource for managing the financial aspects of client relationships. She is a key subject matter expert for financial system implementations, executing risk-based information system audits, and ensuring IT implementations are authorized, secure, compliant, and meet the appropriate standards to support clients’ organizational strategy and objectives. As an Ernst and Young alumni, Lynda understands the importance of professionalism, diversity, and client trust in the delivery of client services. At Corterra, Lynda forges close relationships with clients over the duration of engagements, and as a result they trust Corterra to assist with implementations and data migration projects involving their most sensitive financial information. Her audit and control experience provides a unique value add for Corterra clients. Each year, Lynda leads the completion of a critical information systems controls preparation for Sarbanes-Oxley 440 compliance at Corterra clients. Using risk-based techniques, she helps engineer cyber controls into client’s systems that are effective as well as efficient. She has led Corterra’s effort to consistently embed automated controls into the ERP systems and initiated the introduction of artificial intelligence into the control processes. Under Lynda’s leadership, Corterra Solutions achieved a 100% success rate for technology project delivery in an industry where 50% success is the norm. Lynda also oversees all system installations, evolving ERP deployments through the testing, remediation, and training phase to ensure successful go-lives. For a large health care client, she played a primary role in the turnaround of a troubled multi-year $50 million technology project with another IT services provider, ensuring a successful outcome with Corterra’s expertise. Lynda earned her Bachelor of Science in Accountancy from Indiana University. She is a Certified Public Accountant and a Certified Information Systems Auditor. Other Team Members Mike Kelch Co-Founder Ted Lindholm President Shawn McCormick Solution Delivery Lead Nicolette Fife Controller, Finance Lead Marc Huber Director of Infrastructure Joe Bonomo Principal Architect Jordan Higgins Principal Architect Jacob Brindle Solution Architect Doug Wolsfeld Infrastructure Manager Ryan Kenna Manager, Solution Delivery Will Parker Manager, Solution Delivery

  • Corterra Team Member: Jordan Higgins

    Jordan Higgins Principal Architect As a Principal Architect on Corterra Solutions’ IT team, Jordan Higgins serves as a liaison between client and internal technical teams, guiding business requirements understanding and design of customized end-to-end solutions. Jordan’s development background, plus deep knowledge and technical experience in building complex ERP applications, enables him to tailor technology solutions for clients across the Corterra Solutions portfolio. Jordan’s specialty areas include solution architecture, data warehousing, Microsoft Dynamics, SQL Server, and reporting solutions. Jordan began his IT career as a systems analyst at Corterra, growing his knowledge and technical skills by building large-scale ERP systems from the ground up. His hands-on experience gives Jordan a deep understanding of the complexities of ERP applications and their potential for solving clients’ unique business problems. This experience, combined with his problem-solving and analytical skills, helps Jordan develop solutions that ease the workload for client users, uncover opportunities for improvement, and deliver business results. It also gives him unique insights that help make him a leader and mentor to his team. In his personal life, Jordan is a “technology tinkerer” who enjoys learning new coding frameworks and languages in order to add even more value to client projects. Jordan attended North Park University and earned his Bachelor of Applied Science in Business Administration and Information Technology from Central Washington University. Other Team Members Mike Kelch Co-Founder Lynda Kelch Co-Founder Ted Lindholm President Shawn McCormick Solution Delivery Lead Nicolette Fife Controller, Finance Lead Marc Huber Director of Infrastructure Joe Bonomo Principal Architect Jacob Brindle Solution Architect Doug Wolsfeld Infrastructure Manager Ryan Kenna Manager, Solution Delivery Will Parker Manager, Solution Delivery

  • Developer (Entry Level)

    < Back Developer (Entry Level) Apply Now Job Type Full Time POSITION SUMMARY Integral team member supporting, enhancing, and developing technical solutions to support clients’ business operations. This role is techno-functional, with ideal candidates being flexible to work on either technical or functional sides. Emphasis on how technology can support analyzing and understanding business process and data to enhance decision making and create efficiencies. This role utilizes the Microsoft stack of technologies and business applications. This includes but is not limited to Dynamics family of ERP products, Dynamics 365, SharePoint, SQL Server, Azure, PowerBI, Power Platform and .NET Development Tools to build business applications to support client industry needs. ESSENTIAL DUTIES AND RESPONSIBILITIES • Contributes to all phases of system delivery, including requirements, design, development, training, data conversion, testing and maintenance to achieve the successful development and implementation of the customer’s business needs • Enhances ERP system functionality through configuration (non-coded) and customization (coded) Writes standard and ad-hoc reports to support business decision making • Develops SQL queries to support reporting, integration, and other system needs • Creates and updates application customization and configuration documentation • Responsible for supporting end user requests with investigation, diagnosis, and resolution of system incidents • Manages ones’ own queue of projects and tasks • Understand business processes to ensure technical solutions meet business requirements • Works closely with other analysts and domain experts (Security, Infrastructure, Middleware, etc.) to ensure optimization of entire enterprise solution EDUCATION Bachelor’s Degree in Accounting, Computer Science, Statistics, Mathematics, Engineering, Finance, Business Administration, or related technical discipline desired. MUST HAVE SKILLS • High attention to detail • Self-motivated to achieve and self-managed, organized • Excellent problem-solving techniques • Team player with advanced communication and interpersonal skills • Strong written and verbal communication skills in English DESIRED SKILLS • Working knowledge of a report writing software, specifically SSRS, Power BI (or similar) • Implementing or supporting financial systems and applications • Relational Database Design • Software Development Methodologies (e.g. Agile, Waterfall) • Object-oriented programming (OOP) Source control (Git in particular) • Basic data structures (arrays, trees, etc.) • C# • SQL (Preference to T-SQL) • R, RStudio • Microsoft .NET Framework (ASP.NET, C#) • HTML/CSS CONTACT Interested candidates please email resume to careers@corterrasolutions.com Corterra Solutions is an Equal Opportunity Employer. ​ APPLICANTS MUST BE AUTHORIZED TO WORK IN THE U.S. WE ARE UNABLE TO OFFER SPONSORSHIP AT THIS TIME.

  • Corterra Team Member: Mike Kelch

    Mike Kelch Co-Founder Mike’s comprehensive and versatile information technology expertise ranges from financial assurance services to detailed manufacturing planning solutions. Over his 35-year career, he has helped clients reengineer their business processes and adopt comprehensive, cost-efficient IT management and planning systems. Mike is an IT industry pioneer. Early in his career, while employed as an accountant at Ernst & Young, Mike championed the adoption of the first personal computers to execute financial audits. He led the EY’s initiative to train over 1,000 professionals in North and South America to use automation and data analytics to more efficiently conduct Fortune 500 company audits while simultaneously decreasing audit risk. Having grown up on a farm and worked for several family owned manufacturing companies, Mike was intrigued by the adaptive, creative nature of small business and their persistent, risk–taking spirit. EY Audit Partners frequently asked him to assist their small clients with financial system challenges which introduced Mike to the large industry gap in providing software and services to mid-market companies. In 1994, Mike founded Corterra Solutions (formerly Heartland Business Systems), where he capitalized on the opportunity to provide mid-market businesses with the same leading-edge information technology leveraged by Fortune 500 firms. To meet the challenges of delivering system solutions to the mid-market, Mike adopted the following principles allowing Corterra to flourish: Low-Cost, High-Value Services – Mid-market companies have limited funding. Mike adopted the Microsoft Suite of enterprise tools to enable clients to rapidly adapt their processes using more cost-efficient and flexible technology that adds value to their bottom line. Corterra’s tools and techniques allowed clients to deploy Fortune 1000 ERP functionality at 10 percent of the cost. As an example, they helped a global manufacturing and distribution company replace a 40-year-old system with an accumulated $60 million investment for less than $5 million, and simultaneously reduced the annual support footprint to twenty percent of the previous cost annual cost. Ownership and Accountability – Entrepreneurs have little time for systems projects. For ERP deployments to succeed, the Corterra team needed to take complete ownership of the project. Mike created a culture of accountability for every phase of system implementation to ensure success for clients and for Corterra. Mike attributes his “just get ‘er done” entrepreneurial mindset to his days growing up on a farm. Competitive Differentiation – Deploying a system to meet the client’s competition was not sufficient. Corterra consistently deployed systems that allowed their clients to adapt faster, execute decisions quicker, and deliver higher quality services and products. Mike led Corterra Solutions to participate in client strategic planning and understand the client’s long-term plans. In fact, some of Corterra clients’ business owners attribute their wealth to Corterra’s impact on their business. Corterra helped prepare clients for more lucrative mergers and acquisition deals, often increasing their business value by over 20 percent, and as high as 50 percent. Mike holds several Board roles: the Downers Grove Economic Development Commission, Choose DuPage Economic Development Commission, Rev3 DuPage Incubator, and Information Technology Advisor Board Member at the University of Illinois-Chicago. Mike holds a Masters in Business Administration in Finance from the University of Chicago, and a Bachelor of Science in Accounting and Information Systems from the University of Illinois. He is a Certified Public Accountant, Certified Information Systems Auditor, and Certified Production and Inventory Management. Other Team Members Lynda Kelch Co-Founder Ted Lindholm President Shawn McCormick Solution Delivery Lead Nicolette Fife Controller, Finance Lead Marc Huber Director of Infrastructure Joe Bonomo Principal Architect Jordan Higgins Principal Architect Jacob Brindle Solution Architect Doug Wolsfeld Infrastructure Manager Ryan Kenna Manager, Solution Delivery Will Parker Manager, Solution Delivery

  • Corterra Team Member: Marc Huber

    Marc Huber Director of Infrastructure Marc Huber leads Corterra Solutions’ infrastructure team. In this capacity, Marc ensures the security and continuous 24/7 operations of Corterra’s internal systems, while also collaborating closely with client IT teams to deliver cost-effective solutions that solve complex business problems. Marc brings a broad IT background and hands-on experience managing a wide range of systems to his role. His specialization areas include application development, cloud migration, hosting, IT infrastructure, and cyber security using Microsoft Azure, Dynamics ERP, CRM and 365 applications, as well as others such as Veritas Backup Exec, Commvault, NetApp, VMware and more. Marc built his IT credentials from the ground up. He started his career as a PC/Lan technician in a helpdesk environment, quickly working his way into network administrator and systems engineer roles. Prior to joining Corterra Solutions, he held a high-level role with Aflac supporting technology needs and new implementations across multiple remote locations and users. When it comes to IT functions, Marc has performed them all – hardware upgrades, data center management, disaster recovery, complex system implementations, and establishment of policies and procedures. Marc’s client focus and technical expertise makes him a leading Corterra Solutions subject matter expert when it comes to technology strategy and implementation for companies across many industries, including aerospace and defense, manufacturing, distribution, financial services, insurance, healthcare, and hospitality. Marc leads Corterra’s relationship with Microsoft as a certified Gold Partner, ensuring Corterra meets the highest standards of technical excellence for specific Microsoft applications. Marc attended Lake Area Technical Institute in South Dakota. Other Team Members Mike Kelch Co-Founder Lynda Kelch Co-Founder Ted Lindholm President Shawn McCormick Solution Delivery Lead Nicolette Fife Controller, Finance Lead Joe Bonomo Principal Architect Jordan Higgins Principal Architect Jacob Brindle Solution Architect Doug Wolsfeld Infrastructure Manager Ryan Kenna Manager, Solution Delivery Will Parker Manager, Solution Delivery

  • Corterra Team Member: Joe Bonomo

    Joe Bonomo Principal Architect Joe Bonomo is a Principal Architect responsible for the technical execution and success of Corterra Solutions projects. Joe excels in the design, architecture, development, implementation, and support of business application and data solutions for clients. Joe gets great satisfaction from seeing Corterra’s solutions in action and delivering measurable results for each client. His ongoing responsibilities include gathering requirements; advising a multi-functional team of developers, business analysts, network architects and project managers; developing application and process architecture artifacts; and coordinating training and knowledge sharing sessions with team members. He works with clients spanning a range of industries, including aerospace and defense, manufacturing, distribution, financial services, insurance, healthcare, and hospitality. Combining in-depth technical knowledge with expertise across a broad range of technologies, businesses, and industries, makes him uniquely suited to help solve each client’s challenges. Joe has worked with all levels of team members within client organizations, from manufacturing floor workers, to accounts receivable clerks, to C-level executives, giving him insight into their specialized issues. His leadership and record of accomplishment in managing all aspects of the software development lifecycle makes Joe a key resource and adviser to both clients and Corterra’s team. In his personal life, Joe spends time with his dogs and takes on volunteer projects that enable him to learn new skills while helping his local community. Most recently, he built a website to benefit a local dog rescue. Joe earned a Bachelor of Science in Statistics with a minor in Business from the University of Illinois at Urbana-Champaign and a Master of Business Administration (MBA) from the Quantic School of Business & Technology. Other Team Members Mike Kelch Co-Founder Lynda Kelch Co-Founder Ted Lindholm President Shawn McCormick Solution Delivery Lead Nicolette Fife Controller, Finance Lead Marc Huber Director of Infrastructure Jordan Higgins Principal Architect Jacob Brindle Solution Architect Doug Wolsfeld Infrastructure Manager Ryan Kenna Manager, Solution Delivery Will Parker Manager, Solution Delivery

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